Cloud Enablement

To stay competitive, businesses need to modernize their IT infrastructure and applications. We can help you achieve digital transformation using cloud technologies to improve agility, reduce time to market, unlock new opportunities, and build richer, more meaningful customer experiences.
Innovate your IT landscape with our cloud solutions that harness new-age technologies like micros, APIs, Platform-as-a-Service, and serverless architecture helping you build your own personalized path to cloud. We deploy all types of cloud platforms, including hybrid cloud that enables enterprises to achieve digital transformation to improve agility, reduce time to market and build meaningful customer experiences.

Cloud Strategy and Assessment

We enable you to transition to the cloud seamlessly, whether you're transferring an off-the-shelf package or developing a new application from scratch.
Cloud Adoption and Transformation Strategy

With so many cloud solutions and deployment options, the right mix of IT and cloud is critical for achieving strategic goals. Our expert consultants help you develop a cloud adoption strategy, cost-benefit analysis, and IT roadmap for your journey to the cloud.
Cloud Assessment and Optimization

We help you streamline your cloud spend by right-sizing and automating your cloud implementations, making it easy for you to take your cloud journey to next level.

Cloud Implementation Services

We helps you build, re-platform, integrate, and deploy applications on AWS, Azure and Google Cloud using DevOps. We optimize for best performance and running cost while ensuring a seamless transition from onsite to cloud.
Application Development

Develop applications that leverage cloud application infrastructure and services.
Integration Services

As enterprises begin to leverage SaaS applications and move application workloads to public cloud, the demand for integration between public cloud and on-premises systems has grown. Our integration services use cloud-based integration technologies that integrate data regardless of where each application is deployed.

We provide DevOps-as-a-Service, automating end-to-end software delivery processes and ensuring the scalability and security of infrastructure for large enterprises and startups. We unite your development and operations into a single rapid deployment entity, leveraging code to manage your infrastructure and enable transparency, collaboration and cross-functionality of your teams.
Data Analytics

Data engineering services on AWS, Azure, and Google Cloud.
  • Data Lake
  • Data Governance
  • Master Data Management
  • Data Quality Management

Software Services

We help your functional teams achieve efficiency by implementing out-of-the-box SaaS products.
Migration (Lift and Shift)

We help move your on-premises solutions to the cloud, whether on Infrastructure-as-a-Service or Platform-as-a-Service. Be it Azure, AWS, or GCP, we effectively and seamlessly migrate your business to the cloud of your choice.
Disaster Recovery

We assist you in your disaster strategy implementation by provisioning DR sites on cloud for your on-premises solutions.

Cloud Management and Support Services

We ensure the smooth operations and availability of business applications backed by global infrastructure, 24x7 monitoring and support, clear SLAs, and skilled teams equipped with modern tools.
Why choose Call Masters Cloud Services?

  • Over 40 years of experience on the cutting-edge of technology
  • A strategy of continuous growth and innovation
  • A deep understanding of successful product creation
  • A large, diverse, and highly skilled multi-regional talent pool
  • A culture of discipline and getting things done
  • A diverse and innovative IP portfolio

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Digital Transformation

Modern businesses need a complete range of digital capabilities to address the demands of their increasingly tech-savvy customers. Their brand image depends on a seamless and consistent customer experience across all digital and physical channels. For businesses that rely on multiple vendors for digital services, the promise of Unified Commerce usually remains unfulfilled.
Call Masters’s services deliver excellence at every level and phase of your journey towards digital transformation.

  • Digital Strategy
  • UX and Creative
  • Technology Implementation
  • Digital Marketing
  • Maintenance and Support

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Process Consulting and Automation

Call Masters uses the latest technologies to develop, reengineer, automate, and integrate processes by building on innovative business ideas. Our skill set enables us to deliver state-of-the-art IT solutions to satisfy the diversified needs of major market verticals.

  • Check commercial viability of client's existing technology
  • Determine new technology outside of the client's industry
  • Compare client's technology with the best in its industry
  • Suggest, develop and implement the best solution
  • Integrate and automate client's work flows and business processes

Information Technology Infrastructure Library (ITIL) Services

We offer the following ITIL Consultancy Services for IT Service Management in the organizations.

ITIL Process Consultancy

A structured approach is followed to ensure that your organization gets what it really needs in terms of your service management requirements.
In order to achieve that following steps are followed:
  • A detailed study of the existing practices at your organization in area of service management
  • A gap analysis to identify the improvements which are required for best quality Service Management
  • Mapping of proposed practices with ITIL standard practices for benchmarking and setting the course right for continuous improvement
  • Establish state of the art ITIL processes (if required) for your organization according to the study and gap analysis done in earlier phases

IT Service Management Automation

In order to implement effective IT service management practices so your organization can keep improving its IT services as and when required, we ensure that all ITIL standards are met.
At a minimum, the following areas are designed and deployed in HP Service Manager:
  • Service Desk Management
  • Service Catalogue Management
  • Incident Management
  • Service Request Management
  • Change Management
  • Configuration Management
  • Service Level Management
  • Knowledge Management
  • Problem Management

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Information Security and Compliance

Information protection is vital to any business. With the far-reaching impact of cloud computing and eCommerce, modern businesses require an additional degree of information security.
We offer standardized consultancy services in order to determine IT security for our global clientele. From applications to network security, we have the competence to implement a strategy to help businesses mitigate risk and avoid any costly penalties for noncompliance, regardless of their location, size, or industry.

SSAE16 Type I/Type II (SOC1 SOC2)

Secure your IT control structure and help your clients gain confidence in your services.

ISO 27001

Implement an information security management system using industry best practices.

IT Security Audit

Find out how secure your network and applications are and receive professional recommendations on improving security.


Helping credit card and debit card providers and payment processors understand and implement standards for creating secure payment solutions.

Define and Validate Controls, Policies and Process

We design control objectives for SSAE16 and IT security policies and procedures according to industry requirements. We evaluate, validate, map, and redefine existing controls, polices, and templates for design and effectiveness.

Examine the environment

Identifying a high-risk area where security controls are to be applied and audited is the key to an effective security framework. We identify the scope of all secure practices and workflows to confine any potential risks to the minimum level in the office premises, networks, systems, and processes for any audits and certifications. We authenticate the presence of cardholder data in your environment. We identify and evaluate data flows in your systems, network connections, and the application itself to detect the PCI DSS applicability scope. Our experts can help you present the most feasible options, from tokenization to network segregation, to limit the cardholder data scope and therefore minimize the risk area and audit scope. Also, we map out your network and prepare a document comprising of a detailed scope analysis in accordance with the PCI auditor’s requirements.

Readiness Assessment and gap analysis

We perform an in-depth analysis of your current policies, procedures, network structure, application flows, operational processes, and data controls to identify any gaps and risks. We also execute a readiness assessment against your chosen certification with the intention of verifying that all processes are in compliance and ready for certification. This includes a live review of all systems, policies, procedures, controls, and data flows. We also perform a full mock audit for preparing your staff and running an evidence gathering and interview practice for actual audit.

Internal vulnerability scans

Call Masters’s team of certified experts performs internal and external vulnerability scans at the application and network layer, and performs penetration tests on your scoped network, making sure that it meets client and PCI audit requirements. We take our clients all the way to the remediation and compliance stage by not only issuing a report with vulnerabilities categorized according to CVE ratings, but also perform re-scans until all remediation is in place for a clean report.

On-site certificationaudit coordination

Our team is on board throughout your external audit and liaises with the auditor on your behalf, providing them with appropriate documents and answers.

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